FAQ



1. Sex dolls is legal?


A real sex doll is a woman's replica, the skin is made of TPE or silicone and hinged to the metal skeleton. Silicone skin gives a realistic skin feel, and thanks to the metal skeleton, all body parts (thighs, forearms, upper arms, hands, feet, etc.) can move normally.
As you probably know, sex dolls have been around for a long time, but there are still many customers who are ashamed when they contact us about sex dolls, as if sex doll is a taboo topic or an illegal product. But the reality is that sex dolls have been very popular lately and are even more common in modern society. Experts believe that with the development of robots, virtual reality and computing will make love dolls more and more real.
The reality is that sex dolls can bring many advantage to single men,single women and even couples. Many women buy sex dolls for photography, decoration or styling, some customers have partners, but they also use sex dolls as a way of experimenting fantasy, without hurting their other half, we have seen couples use realistic Silicone dolls or dolls to increase their marriage fun. Having a sex doll is completely normal and has a special relationship with her.
Similar to other sex toys, realistic love dolls have many advantages. For example, sexual release and companionship. Some customers also use sex dolls for photography, fashion and furnishings. Even couples use sex dolls to maintain their sexual relationships. The experience of the first doll will be unique, and the doll will always be there for you. Love dolls are suitable for playing with me, they are loyal and always listen to you. They can also help realize the sexual adventure of dreams.
At CHN Doll, we advocate the use of real sex dolls, and we hope to bring you the best TPE and silicone dolls to come true your dreams. If you are looking for a real love doll to view our website, we will help you find the doll you want.


2. Use & Maintenance
Skin care
- Do not lift or open the doll's arms or legs for more than a few minutes or longer. If your arm is unfolding your doll up or down, the pressure exerted on the TPE will cause tearing. Your doll is likely to squat or separate the groin area and then need to be repaired. Therefore, when you are not using her, be careful and let your doll return to a neutral, stress-free posture with arms down and sides closed.
- If you find that her skin is not smooth, apply a baby talcum powder to her skin with a clean and dry brush to keep the skin realistic and smooth. This can avoid tearing her skin.
- Make sure that the clothes you wear for the doll are not easy to fade. Dark and poor quality clothes (easy to fade) can easily leave the eyes on her body. Please wash your clothes several times to prevent it from happening. You can remove stains with TPE Doll Stain Removal. Alternatively, you can use olive oil to wipe the stain and then wipe it off with a damp cloth. Also don't put sex dolls on items containing ink or leather materials containing oil-soluble pigments, Li Ruyi magazine, colored leather, newspapers or anything like this to avoid dyeing the doll.
- Do not expose sex dolls to the sun to avoid aging of TPE materials. Also don't put your doll on an unsealed surface that may seep out of her body and dry it, causing it to crack or crack.
- To maintain and extend the life expectancy of your TPE doll, you can apply baby oil to her entire body at least once a month (baby oil will absorb in 30-60 minutes). This will help the TPE maintain its original softness, the tactile experience will advantage and the resistance of the TPE to tensile cracking. Additional areas of care between the legs and the underarms may require additional care: apply Vaseline or Nivea cream weekly. These may take 6-12 hours to fully absorb. Do not use alcohol, hydrocarbons (such as benzene, toluene and xylene) and acetone because they will dry the TPE, making it easier to tear.

Joint care
- Your sex doll has a metal skeleton with a few fixed and movable joints that make her flexible, but please understand that all of our dolls are not allowed to swing at different angles. You should not exert great power to move joints anywhere. Screw fixing holes in the joints, feet and legs. It's normal for your doll to have some minor modifications and marks in these areas.
- Avoid hitting a hard surface and don't let her fall from a height. Avoid touching her sharp objects to avoid stabbing your doll.
- If you want to play dog-style with your sex doll, use a pillow to support the doll's torso below you.

Vaginal, anal and oral care
- The doll's vagina, anus and mouth area should be cleaned after each use to avoid bacterial growth, as TPE skin is more porous than silicone.
- Wash the vagina with mild antibacterial soapy water in the vaginal rinse, then rinse the tube with clean water until all the soap is thoroughly cleaned.
- Keep the vagina, anus and mouth dry after washing.
- Once dry, apply talcum powder to both the body and the outside.

Storage care
-When you get a sex doll, it is upright. In order to avoid deformation of the doll, do not leave her in a bent position for a long time. Unless you choose the "standing option" when purchasing, the doll should not remain in a standing position for a long time. Keeping the doll in the standing position without the three bolts of the standing option may cause damage to the foot plants (cuts, holes).
-We recommend storing your doll in a horizontal position with both hands on her sides and legs closed, on a very soft surface, such as a comfortable bed.

You have a lot of choices when storing dolls.
- Cabinet hanging (the most recommended method, you can choose to buy the store's hook and then hang the doll in the closet, so as to avoid doll deformation or long-term exposure or other greater damage)
- Sex doll storage box
- Original box
- Storage bag
All of the above options will keep your doll in good shape. As mentioned above, make sure that the doll does not come into direct contact with any ink or material that might pass the color to the doll.

Wig care
To clean the doll's hair, remove the wig from your head and clean the wig with a mild shampoo and conditioner. Let the wig dry naturally (use a wig stand if possible), then gently comb the wig from the bottom and move it up.

Other care
- Don't share your sex dolls with others to prevent the spread of the disease.
- We recommend using a condom for easy cleaning.
- When having sex with a love doll, use a water-based lubricant to prevent rubbing from damaging the penis.

B) How do you sex with a doll?
Our dolls have three entries for penetration – oral, anal and vaginal. These entries are designed to give ultimate pleasure. In addition,her big breast can be sexed too.

C) What is the range of the doll’s joints?
Our doll’s skin is extremely flexible and will sustain almost any reasonable position. Doll’s joints have a very good range of movement — about 180 degrees or more, in most cases.The skeleton of the doll body can move normally.
Our doll joints are made of stainless steel. They are very strong and are designed to bend in a very human way. Although the joints are strong, the joints are bent in an abnormal manner. Forcing a doll into a position that is difficult for most people can cause joint breakage and is considered a misuse of the doll.
Joints can be stiff when a doll is new and joints should be posed using a firm, two-handed grip on either side of the joint being careful not to twist the skin unnaturally. The joints can make a slight creaking sound which is normal and will become less noticeable over time. Joints should be expected to loosen with use.


D) How much weight can the doll support?
Dolls can safely support over 400 lbs (about 181 kg)

E) Can I put makeup on my doll?
Absolutely, all dolls come with makeup but you can add your own makeup over it. And please feel free to use the cosmetics you can find at your local store on your doll, she will love it!

F) Can I spray perfume on it?
Some perfumes may contain alcohol which can damage the skin, so we suggest you spray it on a hidden part (such as the armpit) or avoid perfumes which contain alcohol.

G) Can I play with my doll without lubricant?
For your pleasure and for best maintenance of your love doll, you should always use plenty of water based lubricant, and only use water based lubricants. Without lubricant, it will bring huge friction and it’s likely to tear their private part off.

H) What should I pay attention to when using the heating rod?
When heating the doll's vagina with a heating rod, in order to protect the doll's vagina, please use it after 5 minutes.

I ) Which kind of clothes are suitable for dolls?
Clothes features: lighter color, softer. You should be careful not to wear dark clothes to her. If the clothes fade, it may affect your doll. And we recommend avoiding thick clothing such as denim or boned items like corsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression in the skin which will become permanent after a while. You can dress your doll the way you like, with any regular woman clothes. We provide Bust/Waist/Hip measurements for that.

J) How can I store my doll? What’s the best way?
The boxes in which the dolls are shipped are suitable for storage. For dolls with large breasts, a soft bra should be kept on the doll when she’s in storage. You should not leave boned or underwire bras or clothes on a doll for long periods of time. For durability, do not position at highly stretched positions over a long period of time. Although the elasticity of TPE material is marvelous, excessive stretching for long periods of time might result in deformation. Please reposition the model to its original position, with hands rested downward, after use.
The best way to store your sex doll is vertically, preferably hanging from something, perhaps in your closet. By hanging your sex doll in a cool, dark place she will be safe from damage. There are other storage solutions as well if hanging isn’t a possibility. Placing your doll in a sitting position, or lying on her back are both popular storage positions as well, just make sure she is not wearing any tight clothing or dark color fabrics for a long period of time. Dark color fabric may stain the doll’s skin after prolonged exposure.


K) What should be avoided in storage?
Contact with dark color fabrics - these may stain the dolls skin if in contact for a long period of time.
Tight clothing - things like elastic bands may leave permanent marks or indentations on your doll if they are left on during storage.
Sunlight - The sun may fade her skin and facial features unevenly.
Extreme temperatures - Hot and cold temperatures may warp your dolls feature over time - these must be extreme temperatures, no need to worry about normal fluctuations, but below freezing and extreme heat should be avoided.
Pressure points - if anything is pressing into the doll’s skin over a long period of time you may find some permanent indentation occurs. It’s important that the doll is suspended in air, or resting on a soft surface.


L) How to deal with the wrinkles on my doll?
If the doll’s joints are kept bent for a long time, creases and wrinkles will appear on its surface which is due to the improper posture it is placed in and prolonged pressure on the surface. For example, if it is placed sitting in the chair for a long time, there will be horizontal lines on its abdomen. You can use hot towel less than 60 degrees to cover the affected area for 10 minutes. Keep it in the posture just like when it came out of the factory, reduce the force on all joints and lay it aside for a period of time, the creases and wrinkles will decrease and disappear.

M) How do I repair my doll?​​​​​​​
Should the doll’s surface become scratched, cut or poked, please use TPE glue to seal. (Due to customs restrictions, it is recommended to buy it at the local store.) Clean the damaged area with makeup remover before gluing. Make sure the affected surface is not in tension when applying TPE glue. Curing time is approximately half an hour.​​​​​​​

N) How long will a sex doll last?​​​​​​​
A sex doll will last anywhere from 2 years to 10 years depending on usage and care. A sex doll that gets frequently used and moved will be more likely to suffer wear and tear. There are many things doll owners can do to preserve and maintain their sex doll. We also have many helpful blog articles and tips so that you can keep your doll looking brand new.​​​​​​​

3. Function
A) What is the difference between the removable vagina and the built-in vagina?​​​​​​​
The built-in or fixed vagina is exactly how it sounds. The vagina is built-in to the doll just like a real woman. The removable vagina is a sleeve or fleshlight-esque tube that you can insert and remove from the doll. The tube is held in place by the doll’s labia.
Which is better? Most of our customers prefer the built-in vagina as it provided the most realistic experience, however the removable vagina is easier to clean and replace. If you value complete realism you’ll want to get the built-in vagina, if you want something that is easy to pop-out and clean after use you should consider the removable vagina.

B) Can a doll support itself enough to do it “doggy” style?​​​​​​​
Yes, it can! But please do not do it on a hard surface like the ground. Only do it on a soft bed and pillows go to her elbows and knees. This is to prevent her elbows and knees will get hurt and torn.
You will need to use a support to assist the weight distribution for doggy style. We recommend supporting the doll’s upper body with pillows to assure that this position will be maintained during use. Posing the doll over a table or sofa also allows for doggy style positions.​​​​​​​

C) Can the doll sit, stand, and hold poses?​​​​​​​
Absolutely! All the dolls you see here have a built-in internal skeleton, which allows them to stay in some position. You can pose your doll in most positions an average person can achieve without pain.​​​​​​​

D) Is the standing foot bigger than the regular foot?​​​​​​​
No, it's the exact same foot with some modifications. The ankle has been redesigned and the bottom of the foot reinforced.​​​​​​​

E) Can the standing foot move just like the regular foot?​​​​​​​
The standing foot itself is rigid. It is flat at 90 degrees and can bend at the ankle downward to 150 degrees. The foot cannot move upward, or side to side.​​​​​​​

F) Can the standing foot wear high heel shoes?​​​​​​​
Yes, high heel shoes can be put on the foot, but the doll should not wear high heel shoes when standing. Only flat shoes are recommended for standing.​​​​​​​

G) Will I get the doll exactly as in the picture?​​​​​​​
Yes! You will get the exact doll as you see in the pictures. Please note that clothes are not included as they are for display only. You will get a naked doll as the photos show with some free gifts.​​​​​​​

H) Can I build my own sex doll?​​​​​​​
Select a doll that you like, and scroll down, in most of the dolls you'll see customization options. (Such as skin, eye, nail, vagina, wig, feet, public hair, etc.)
We allow customization options, please let us know if you are looking for some options that you can't find in our site.
We can also build your own doll. Send us an email with a picture and instructions, and we will evaluate your model and provide a proposal.


4. Material
A) Are your dolls solid or are they inflatable?​​​​​​​
As you may be aware, semi-solid or inflatable doll does not feel real. Our doll are solid doll made of high-quality TPE or silicone. You are getting 100% solid TPE or silicone doll depending on which doll you choose. We only produce and sell solid sex dolls.​​​​​​​

B) What’s the material of SEXO loverealdolls?​​​​​​​
Our dolls are made of high standard elastic property TPE silicone (thermoplastic elastomers), which is safe, waterproof, and has the highest tear resistance, but also environmentally friendly.
Our dolls also have a flexible and fully articulated posable skeleton (stainless steel) that will allow you to use them in any position you ever imagined.
All our dolls have been sculptured by experience sculptors and created to provide realistic sexual pleasure. Their bodies simulate lifelike vagina, anal, breast and oral.


C) What are the differences between TPE and silicone?
Both materials are great and have a feel like real skin. TPE has become more popular because it is easier to sculpt and sex doll sculptors have created really sexy and realistic models.
Silicone is typically regarded as the more durable material and TPE as the most realistic.
Here are the main attributes of each material.

Silicone dolls:
A bit harder than TPE but also more durable.
More expensive.
Easier to clean.
Safe for human contact.

TPE dolls:
TPE is softer to the touch.
More realistic ‘jiggling’ of body parts (breasts, ass, etc).
The material is more elastic which allows the dolls to be more flexible at their joints.
Good heat retention.
Less expensive.
Safe for human contact.
More care is required to clean and care for it properly.


D) Do the dolls contain toxic materials?
Not at all, whether it is a TPE or silicone doll, none of them contain dangerous or itchy components. Actually, they are made with the same materials as sex toys. And we prove they are safe for use.

5. Order
A) Is payment safe?
Security is one of our mail core values and in order to guarantee that our website is SSL Encrypted, our back end system is protected by Shopify, and we use Shopify Secured and PayPal to guarantee your privacy and safety. With all this systems in place we make sure that you and us are both safe.
Payments are secured by our customer privacy policy, we don’t store your credit card information and we use PayPal to guarantee and protect your credit card information and payments (no PayPal account required, you can pay with debit and credit card).


B) All price are in US dollars?
We support multi-currency payment: US Dollars (USD), Euro (EUR), Great Britain Pound (GBP), Canada Dollar (CAD), Australia Dollar (AUD), Japanese Yen (JPY) and Rouble (RUB). You can switch currency units in the upper right corner of the website.

C) Payment Method
① PayPal (Via PayPal / Visa / Master / Credit Card / Debit Card, etc.)
5% transaction fee. (Our PayPal: info@loverealdolls.com)
On our site, place an order. Then pay for it by PayPal. Actually paying by PayPal means paying by bank card (Visa / Master / Credit Card / Debit Card, etc.), even if you don't have a PayPal account.
② Card (Via email’s pay link.)
5% transaction fee.
Tell us your address, phone number, email and name. Then we will make an order for you, and you can pay it by Card in email (pay link).
③ Instalment Plan.
You can pay by credit card about your favorite doll. Then, according to your own needs, installment payment to the credit card company.


D) Order Process (Notify you by email.)​​​​​​​

① Shop: Choose your favorite doll and options.
② Buy: Place an order and pay for your doll in time.
③ Produce: Then we produce dolls, about 3 to 5 days.
④ Confirm: After that, we send her pics to confirm with you.
⑤ Free Shipping: You say OK. Then we ship it asap, about 7 to 14 days.

The production and use of sex dolls are legal. Please feel free to choose your favorite doll now.
If there is no confirmation within 3 days, we will arrange shipment by default. No refund is allowed once shipment is made on all orders.
If doll has been shipped to the designated address, but nobody receive it. The resulting refund or doll is destroyed without any refund.
In the rush hour of logistics, the clearance of European and Canada may take some time. Thank you for your understanding and support.​​​​​​​


E) How should I do if I want to cancel order?
Due to whatever reason, if you cancel the order before production (within 2 hours after the order), charge 10% of the cost. Cancel the order before shipment (including production process), charge 60% of the cost. Once it’s shipped, the order cannot be canceled or returned since it is a customized product. There is no refund after shipping.

F) Doll discreet packaging and shipping information
For customer privacy, there is no logo or sign on the package. We consider the privacy of our customers with the highest regard and offer our commitment to protect your personal information. All packages are delivered in discreet packaging; additionally, customer details are sealed within our privacy policy. Your doll will be labeled “mannequin” (for customs clearance). We will give you the tracking number, then you can check the shipping process online.

G) How long does shipping take?
After confirming with you, your doll will arrive within 7-14 days, depending on how long it takes to get through customs.

H) Receiving problem
Just tell us your address, we will ship it there, you can take it there at your convenience.
If you do not want to receive your doll at home, we can send it from your address to the nearest FedEx or UPS pick-up point. In addition, when the goods land in your country, the courier will call you to let them know that you are more willing to take the goods yourself and then they will ship the goods to the nearest pick-up point.